Our Guarantee
From Our Family to Yours
At Lichfield Furniture Company, we’re a small, family-run business with a big passion for beautiful, handcrafted furniture. Every piece we make is built by hand, with care, attention to detail, and a genuine love for the craft.
We know that when you choose handmade furniture, you’re choosing something special — something built to last, with character, warmth, and a story behind it. That’s why we treat every order as if it were for our own home.
Our Promise to You
We promise to:
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Create furniture designed for many years of everyday use, using high-quality solid timber and carefully considered construction methods.
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Back it up with a 10-Year Structural Guarantee on all our handmade furniture — because we believe in what we make.
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Treat every order with care, from the first sketch to the final finish.
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Keep you in the loop, so you know what’s happening with your piece every step of the way.
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Put things right if something isn’t quite right — because your satisfaction really does matter to us.
Craftsmanship You Can Rely On
Each piece is handmade one at a time rather than mass produced, giving every item its own character and individuality.. Full of character, individuality, and built to bring joy for years (and generations) to come.
We don’t believe in throwaway furniture. We build it solid. We build it to last.
And with our 10-year structural guarantee, you can rest easy knowing your investment is protected.
What Our 10-Year Structural Guarantee Covers
Our structural guarantee covers faults relating to the construction and structural integrity of furniture made by Lichfield Furniture Company under normal domestic use.
It does not cover normal wear and tear, accidental damage, misuse, inappropriate care, natural timber movement or cosmetic changes associated with the character and ageing of solid wood.
Full details can be found in our Terms & Conditions.
We’re Here for You
If you have any questions or concerns, you can contact us directly. You’ll always be dealing with a real person who understands the furniture and how it was made.
Thank you for supporting small, independent craftsmanship.
We’re proud of what we do — and we’re proud to make something special for your home that will last a lifetime.
Have a question about our guarantee?
We’re always happy to help.
